Q1: Are these walnuts natural material? A1: Yes. They are natural walnut material processed by hand screening and polishing. Slight differences on grain, shape and surface are normal natural characteristics.

Q2: Can I get product specifications before order? A2: Sure. We can share size range, weight reference and real‑product photos for your reference. Please contact our sales team for detailed spec sheet.

Q3: What is your MOQ for wholesale order? A3: Small trial order is acceptable. Larger quantity brings better unit price. Please send inquiry for exact MOQ and quotation.

Q4: Can you support custom packaging? A4: Yes, custom‑logo packing is available for bulk orders with certain MOQ requirement.

Q5: Are there any after‑sales support? A5: Please check goods upon arrival. Contact us within 7 days if you receive damaged items caused by shipping.
🔹Logistics

• Multiple shipping options: Express courier, air freight, sea freight for wholesale orders.

• Shipping cost is calculated based on total weight, volume and destination country.

• We will provide tracking number once goods are dispatched.

• Buyer is responsible for local import duty, tax and customs clearance at destination.

• Estimated lead‑time: 7‑15 working days after deposit confirmation.

• 🔹Packaging

• Inner: Each walnut pair wrapped with soft protective bubble film to avoid scratch and collision during transit.

• Middle: Individual small carton for each set.

• Outer: Sturdy double‑wall export corrugated carton for bulk shipment.

• Standard neutral packing without brand logo. Custom‑printed packaging is available for large‑volume orders.

• Fragile warning labels will be marked on outer carton for safe handling.

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